0000055030 00000 n 0000003081 00000 n Supply Chain Key Performance Indicators Analysis Dr. Hanaa El Sayed Assistant Professor of Logistics and Supply Chain Management, Amity University, Dubai, UAE . The information on this page WILL help you get it right.Many people get confused about KPIs or Key Performance Indicators in Logistics and Supply Chain operations. endstream endobj 147 0 obj<> endobj 148 0 obj<> endobj 149 0 obj<> endobj 150 0 obj<> endobj 151 0 obj<> endobj 152 0 obj<> endobj 153 0 obj<> endobj 154 0 obj<>stream In 2006 he founded WAO Marketing, a consulting company specializing in the analysis of online data and e-business logistics and SCM performance indicators initiative. H���yTSw�oɞ����c [���5la�QIBH�ADED���2�mtFOE�.�c��}���0��8�׎�8G�Ng�����9�w���߽��� �'����0 �֠�J��b� Implementing a third party logistics (3PL) solution can integrate your operations, distribution, fulfillment and trucking services to … � ��`�sdYD�s�J��h�K�4�Ѽ�j& �ljn�ߦ���K,3:K�\��F���ȹU`6Pͼf�܅����7,�5-1c.�mKg��3���V@[��.��x:s[��E�ι+�L6C�,�)X������L��Cs+�n,�V�0&�������w�s�^+l���sU�š��d���؊C�#��[v��e�ȡٙח��M�=%��F���`�;0(���X��& �B�@JPP��H3300��6�[ )F%%�2A A%���XP%��jX�K���D�1H\�4�*�+(4d3��E�.ii . There are countless KPI’s that can be used depending on the needs and wants of the customer. 0000001931 00000 n KPIs can tell if work is being done efficiently. Additional columns can be inserted to compare the results to a … Mit Produktivitätskennzahlen wird die Produktivität auf technischer und … 0000001607 00000 n A logistics KPI or metric is a performance measurement that is used by logistics managers to track, visualize and optimize all relevant logistic processes in an efficient way. “Key performance indicators” means factors by reference to which the development, performance or position of the business of the company can be measured effectively. 0000030968 00000 n Key Performance Indicators in Humanitarian Logistics by Anne Leslie Davidson Submitted to the Engineering Systems Division on May 19, 2006, in Partial Fulfillment of the Requirements for the Degree of Master of Engineering in Logistics Executive Summary When disasters strike, relief organizations respond by delivering aid to those in need. AT INTERNET / WHITE PAPER / KEY PERFORMANCE INDICATORS (KPI) – DEFINITION AND ACTION 2 ABOUT JACQUES WARREN Jacques Warren has been working in the online marketing field since 1996, focusing on Web Analytics since 2002. 0000039689 00000 n 0000046473 00000 n Key Performance Indicators for SAS Flights Johanna Arhall Emmie Cox 2013-12-17. 0000003097 00000 n Our sixth edition of the CFO survey series takes its aim at how key performance indicators (hereafter “KPIs”) are used in today’s finance function. This study focuses on key performance indicators and the visualization of the performance measurement in a Finnish logistics company. Logistics & Sustainable Transport Vol. Order accuracy. 0000001536 00000 n 0000003902 00000 n 0000001989 00000 n Peterson beschreibt einige der je Website-Zweck häufig als KPIs eingesetzten Kennzahlen, die zusammengefasst in Tabelle 1 notiert sind. While Key Performance Indicators (KPIs) may be reviewed monthly or weekly, the speed with which supply chain operations occur makes a daily … 0000002091 00000 n 0000002014 00000 n A Key Performance Indicator is something that can be counted and compared; it provides evidence of the degree to which an objective is being attained over a specified time. Abstract. Second, the thesis suggests a framework of key performance indicators to trailer Description Author(s) Juntunen, Sanna-Mari Kyllikki Type of publication achelor’s thesis Date May 2017 Number of pages 93 Language of publication: English Permission for web publication: x Title of publication Key Performance Indicators of transportation category management On-time delivery performance Degree programme Logistics, Bachelor of … 0000053855 00000 n �ꇆ��n���Q�t�}MA�0�al������S�x ��k�&�^���>�0|>_�'��,�G! Logistics Performance Gap analysis (see figures 1 and 2) can be used to compare key performance indicators with world-class, or best-in-class, indicators. There are quite a few to choose from and of course much depends upon the specific characteristics of your operation. startxref Monitors the degree of incidents from the placement of the order to the delivery of … This study constituted on the quality values of logistics firms in the logistics sector, which is examined with key performance indicators through the integrated method of Analytic Hierarchy Process (AHP) and SMART Goal Setting. 0000054786 00000 n 0000003739 00000 n 0000001967 00000 n 0000003491 00000 n 141 26 0000003483 00000 n Business intelligence:Enterprise software designed to track, understand and manage information. This analysis will help firms understand where they are located with respect to leading 1, February 2020, 24-32 doi: 10.2478/jlst-2020-0002 . By:- Israr K. Raja Islamabad, Pakistan fKEY PERFORMANCE INDICATORS (KPI) & METRICS IN LOGISTICS fKEY PERFORMANCE INDICATORS (KPI) AND METRICS OF LOGISTICS A logistics KPI or metric is a performance measurement that is used by logistics managers to track, visualize and optimize all relevant logistic processes in an efficient and transparent way. Download Full PDF Package. In order to do so we sollicited the Key Performance Indicator (KPI) literature -focussing on the areas of general management, supply chain management, logistics service provision and warehousing. KEY PERFORMANCE INDICATORS . 0000003654 00000 n 0000046615 00000 n In 2006 he founded WAO Marketing, a consulting company specializing in the analysis of online data and e-business optimisation for governments and leading … Key Performance Indicators (KPI) has been outlined for implementing total quality management (TQM) across logistics sector. 8{�)�-�e�7���� The Shipping KPI Standard is built up hierarchical with 8 Shipping Performance Indexes (SPIs), 33 Key Performance Indicators and 64 Performance Indicators (PIs). Jede organisatorische Einheit in Ihrem Unternehmen ist auf aussagekräftige Daten angewiesen. Measuring the Perfect Customer Order Rate KPI should be at the top of every logistics performance indicator list. product (GDP) and performance of logistics is foremost significant. Monitors the degree of incidents from the placement of the order to the delivery of … Note: *There is an exemption from 6(b) for medium-sized companies Source: Companies Act 2006, section 417(6) 6. 0000004381 00000 n 1.4 Performance Measurement in Logistics The use of KPIs to monitor the efficiency and effectiveness of logistics is discussed at length by the Nevem Workgroup 11, Caplice and Sheffi 12, and Ploos van Amstel and D’ hert 13. x�b```�V�O cc`a���������=b�a�g�����Y�$�B!Qfs�|��윜J�����8�8�r�>��g��1e��|�[ͣ��{�S�-���I'N�d����o}[�. Among others, these measurements refer to transportation, warehouse and supply chain aspects. %PDF-1.4 %���� Key Performance Indicators in the Food Supply Chain Author: Prof. Alan McKinnon Subject: Key Performance Indicators in the Food Supply Chain Keywords: KPI, Energy Efficiency, Food Supply Chain Created Date: 2/14/2000 10:45:25 AM The objective of this study is to propose a Logistics and SCM key performance indicators (KPI) analysis that can be used as a benchmarking tool for firms and policy makers. 0000037883 00000 n These dashboards offer drill-down for analysis of the details and can be adapted to provide key But despite this fact, KPIs are not well understood. This multipage performance dashboard template contains navigation tab set and graphic indicators of logistic key performance indicators (KPIs) and business metrics. 0000000796 00000 n AT INTERNET / WHITE PAPER / KEY PERFORMANCE INDICATORS (KPI) – DEFINITION AND ACTION 2 ABOUT JACQUES WARREN Jacques Warren has been working in the online marketing field since 1996, focusing on Web Analytics since 2002. In this post we will see some examples of key performance indicators (KPIs) for the transportation sector, one of the most important for logistics and for the supply chains in general, since its cost has a direct impact on the bottom lines of companies and in the cost of products paid by the final consumer. n�3ܣ�k�Gݯz=��[=��=�B�0FX'�+������t���G�,�}���/���Hh8�m�W�2p[����AiA��N�#8$X�?�A�KHI�{!7�. Among others, these measurements … �x������- �����[��� 0����}��y)7ta�����>j���T�7���@���tܛ�`q�2��ʀ��&���6�Z�L�Ą?�_��yxg)˔z���çL�U���*�u�Sk�Se�O4?׸�c����.� � �� R� ߁��-��2�5������ ��S�>ӣV����d�`r��n~��Y�&�+`��;�A4�� ���A9� =�-�t��l�`;��~p���� �Gp| ��[`L��`� "A�YA�+��Cb(��R�,� *�T�2B-� KEY Performance Indicators Define Local Performance Indicators Develop Format And Review Process Collect Data Form Improvement Teams Identify Customers and Suppliers Monitor Progress To Plan And Take Corrective Action How to Create and Manage KPI’s H��SMo�@�ﯘc����짏%E(���,�@9g�j;� U�=c�����"�ޕfޛy3~�LB �*@�A0Jp��k.,�#�5[�]Kض얥�€����˲̂ENg況GR�rPTl��$�5�#=�4�[�� !\3�&:P;.��*&`Ko(�������ƋH1�9��?��"8��C!. %%EOF 0000055537 00000 n 0000004627 00000 n Measurement of logistics and supply chain management (SCM) key performance indicators (KPI) is an essential part of the agile supply chain concept. %U��l詆ـZ�hX�RbM��*���C���1�ˑ�1�q��.�F���kL���`��b0=p��*��;���,�1$2Z��0��ݍ��Ab; �d`N 0 �� To learn more reverse logistics process optimization tips, click here. 138 25 performance according to the organization's strategic goals. From a micro perspective, logistics service could fulfil the customer’s expectations through excellent logistics service provision and from a macro perspective, it drives the economic development of a country. It doesn’t matter how many reports you run, if they do not have meaning. There are countless KPI’s that can be used depending on the needs and wants of the customer. They connect. 0000002685 00000 n 166 0 obj<>stream Bring this presentation on-site 0000001669 00000 n startxref First, this thesis reviews the best practices noted in performance measurement systems of the logistics functions in military and commercial organizations and applies them to the humanitarian sector. It is estimated that 37 percent of North American (NA) firms that have put in place logistics and SCM KPI corporate wide measurement applications have achieved a decrease of 15 percent or more KPIs can tell if work is being done efficiently. "F$H:R��!z��F�Qd?r9�\A&�G���rQ��h������E��]�a�4z�Bg�����E#H �*B=��0H�I��p�p�0MxJ$�D1��D, V���ĭ����KĻ�Y�dE�"E��I2���E�B�G��t�4MzN�����r!YK� ���?%_&�#���(��0J:EAi��Q�(�()ӔWT6U@���P+���!�~��m���D�e�Դ�!��h�Ӧh/��']B/����ҏӿ�?a0n�hF!��X���8����܌k�c&5S�����6�l��Ia�2c�K�M�A�!�E�#��ƒ�d�V��(�k��e���l ����}�}�C�q�9 Use it to create your logistic performance dashboard with ConceptDraw PRO software. Logistics comprises a network of services that supports the physical movement of goods within and across borders. 24 . The Inter-American Development Bank’s programs to develop logistics performance indicators for Latin American countries have had a significant impact. Spezifische Kennzahlen messen dabei den Erfolg eines Unternehmens bei der Erreichung operativer und strategischer Ziele. Wer sich nicht allein auf die individuelle KPI-Definition verlassen möchte, sondern Anhaltspunkte für gebräuchliche KPIs sucht, der sei auf Eric T. Petersons Buch The Big Book of Key Performance Indicators (PDF) verwiesen. 0000007450 00000 n 0000000816 00000 n 0000007976 00000 n 0 invisible sector. There is nothing intrinsically wrong with capturing a large number of metrics, especially with today’s sophisticated analytics software solutions to help. For most logistics operations it is possible to identify certain key measures that provide an appropriate summary measurement of the operation as a whole and of the major elements of the operation. If a logistics department was a school room, when it comes to customer satisfaction, this is where they need to score an A+. 0000047648 00000 n Key performance indicators (KPIs) are frequently used in general business to evaluate the success of everything from a specific department to an entire enterprise. ABSTRACT Author: Joonatan Piela Title: KEY PERFORMANCE INDICATOR ANALYSIS AND DASHBOARD VISUALIZATION IN A LOGISTICS … %PDF-1.4 %���� 0000004537 00000 n xref 0000000016 00000 n 0000004825 00000 n But much more is needed to close the existing "performance gap" between high and low performers. trailer �V��)g�B�0�i�W��8#�8wթ��8_�٥ʨQ����Q�j@�&�A)/��g�>'K�� �t�;\�� ӥ$պF�ZUn����(4T�%)뫔�0C&�����Z��i���8��bx��E���B�;�����P���ӓ̹�A�om?�W= A KPI is a metric focused on a KEY element of business, departmental, or team performance. <<314205F761A5F14886481025337ACE6C>]>> 0 The objective of this study is to propose a logistics and SCM key performance indicators (KPI) analysis that can be used as a benchmarking tool for Manufacturers and policy makers. Key performance indicators are open to misunderstanding and misuse in this sector as much as any other. :��ޕVa��,� Produktivitätskennzahlen, Wirtschaftlichkeitskennzahlen und Qualitätskennzahlen. A right set of key performance indicators (KPI) early in any outsource logistics relationship, and communicate them to new PLs immediately can be beneficial. What makes a performance indicator “key”? Key performance indicators are crucial in evaluating your supply chain’s performance. 1.1 Key Concepts 0000045449 00000 n Key Performance Indicators in Humanitarian Logistics by Anne Leslie Davidson Submitted to the Engineering Systems Division on May 19, 2006, in Partial Fulfillment of the Requirements for the Degree of Master of Engineering in Logistics Executive Summary When disasters strike, relief organizations respond by delivering aid to those in need. These dashboards offer drill-down for analysis of the details and can be adapted to provide key 0000005068 00000 n 138 0 obj <> endobj 0000002468 00000 n Order accuracy. There are quite a few to choose from and of course much depends … 2y�.-;!���K�Z� ���^�i�"L��0���-�� @8(��r�;q��7�L��y��&�Q��q�4�j���|�9�� Green Cities 2018 Identifying Key Performance Indicators to be used in Logistics 4.0 and Industry 4.0 for the needs of sustainable municipal logistics by means of the DEMATEL method Witold Torbackia*, Kinga Kijewskaa a Maritime University of Szczecin, Faculty of Economics and Transport Engineering, 11 Poboznego St., 70-507 Szczecin, Poland; Abstract The article presents the issues … 0000002385 00000 n Key performance indicators are crucial in evaluating your supply chain’s performance. endstream endobj 139 0 obj<> endobj 140 0 obj<> endobj 141 0 obj<>/ColorSpace<>/Font<>/ProcSet[/PDF/Text/ImageC/ImageI]/ExtGState<>>> endobj 142 0 obj<> endobj 143 0 obj[/ICCBased 154 0 R] endobj 144 0 obj[/Indexed 143 0 R 255 158 0 R] endobj 145 0 obj<> endobj 146 0 obj<>stream 141 0 obj <> endobj Abstract. Whereas most of the logistics performance has focused on investigating operational and trade facilitation contexts. This KPI for logistics is a composite score of quality, accuracy and … This study constituted on the quality values of logistics firms in the logistics sector, which is examined with key performance indicators through the integrated method of Analytic Hierarchy Process (AHP) and SMART Goal Setting. %%EOF This will yield consistent positive results and operational predictability. Long lists of possibleKPIs have been compiled to assess the performance of virtually every aspect of a logistical operation. Logistics Key Performance Indicators Example # 1: Perfect Customer Order Rate. KPIs work with the raw data of the industry to evaluate how the industry performs. Die Darstellung der Erkenntnisse wurde inhaltlich und wissenschaftlich betreut von den Pro-fessoren Klaus Troitzsch und Petra Schubert. In der Logistik können drei Gruppen von Kennzahlen unterschieden werden. In our earlier work we proposed a KPI framework that we here revisit and validate in the Warehousing domain – through the means of expert interviews. Logistics play a key role in both micro and macro perspective. 0000055286 00000 n The capacity of developing countries to efficiently move goods and connect manufacturers and consumers with international markets is improving -albeit slowly. BI enables decision makers to manage by exception, stay informed with alerts and drill into data to examine the root cause of business conditions. As with most aspects of supply chain and logistics operation, it can be hard to identify exactly which road transportation performance indicators you should select as your key metrics. Die Arbeit entstand aufgrund von Literaturrecher- chen, Befragungen und dem Studium von Dokumenten und Systemen beim Auftraggeber. KEY PERFORMANCE INDICATORS (KPI) TRACKER WORKSHEET TEMPLATE COMPANY NAME ADDRESS CITY STATE ZIP PERSON RESPONSIBLE MONTHLY ACTUAL In the sheet below, identify all the key metrics and the person responsible for collecting. Commonly called Key Performance Indicators (KPIs), these measurements are often gathered together into an executive dashboard display with graphics that provide an at-a-glance picture to help executives quickly zero in on opportunities or challenges. The amount of information is increasing and the case company needs to solve what are the key performance indicators which … N'��)�].�u�J�r� Evaluation of Key Performance Indicators of <<29C2BEE8CFCBA64CBBFF7D66F8EBEAF5>]>> Key performance indicators are open to misunderstanding and misuse in this sector as much as any other. Thus, the purpose of this paper is to examine the issues and reviews by practitioners and found 7 key … LiU-ITN-TEK-G--13/071--SE Key Performance Indicators for SAS Flights Examensarbete utfört i Logistik vid Tekniska högskolan vid Linköpings universitet Johanna Arhall Emmie Cox Handledare Valentin Polishchuk Examinator Tobias Andersson Granberg Norrköping 2013-12-17 . Detailed measurements are likely to differ from one company to another, depending on the nature of the business. xref key performance indicators (KPIs) in a per-sonalized, Web-based dashboard to enable fast, proactive decisions and organizational agility. Kategorisierung von Key Performance Indicators: Finanzen, Kunden, Prozesse. The objective of this study is to propose a logistics and SCM key performance indicators (KPI) analysis that can be used as a benchmarking tool for Manufacturers and policy makers. 0000001740 00000 n Key performance indicators (KPIs) refer to the targeted goals that rely on metrics to provide a snapshot of the health of your operation. Key Performance Indicators of transportation category management On-time delivery performance Sanna-Mari Juntunen ... School of Technology Bachelor of engineering, Logistics . 0000001523 00000 n 0000004780 00000 n 0000005306 00000 n x�b```�V6&``a`b�@ In this instalment, as opposed to the previous entries in the series, we have decided to shift our focus from the Luxembourg marketplace as a whole to primarily operational companies, thereby reducing size and sector biases. Schlüsselkennzahlen/Key Performance Indicators in der Logistik. You can adjust the time period to reflect weekly or quarterly results rather than monthly. 162 0 obj<>stream Commonly called Key Performance Indicators (KPIs), these measurements are often gathered together into an executive dashboard display with graphics that provide an at-a-glance picture to help executives quickly zero in on opportunities or challenges. It is a $4.3 trillion industry. There is a mathematical relation between SPIs (high level indexes) which are calculated from Key Key performance indicators (KPIs), both fi nancial and non-fi nancial, are an important component of the information needed to explain a company’s progress towards its stated goals, for all of these types of narrative reporting. Here are some thoughts to help you with KPIs ( Key Performance Indicators ) in your Supply Chain and Logistics operations. A key performance indicator (KPI) is a high-level measure of system output, traffic or other usage, simplified for gathering and review on a weekly, monthly or quarterly basis. The most important specification is that the chosen indicator provides useful information and it is easily interpretable. 0000001452 00000 n KEY PERFORMANCE INDICATOR ANALYSIS AND DASHBOARD VISUALIZATION IN A LOGISTICS COMPANY Examiners: Associate Professor, Docent Ville Ojanen & Post-Doctoral Researcher Ari Happonen Company instructor: Pasi Kivinen, HUB Logistics Finland Oy In Helsinki 2017 Joonatan Piela . FY09 FY10: FY11 FY12: FY13: ISO 14001 certified European Manufacturing Companies (EMC) 7 7: 7 7: 8 ISO 14001 certified National Marketing and Sales Companies (NMSC) 28 28: 28 28: 28 ISO 14001 certified Parts Distribution Centres (PDC) 14 14: 14 14: 14 ISO 14001 certified Vehicle Logistics Centres (VLC) 9 9: 9 9: 9 EMC total energy … Green Cities 2018 Identifying Key Performance Indicators to be used in Logistics 4.0 and Industry 4.0 for the needs of sustainable municipal logistics by means of the DEMATEL method Witold Torbackia*, Kinga Kijewskaa a Maritime University of Szczecin, Faculty of Economics and Transport Engineering, 11 Poboznego St., 70-507 Szczecin, Poland; Abstract The article presents the issues … Trade Logistics improving in developing countries, but more needs to be done. Typical examples are bandwidth availability, transactions per second and calls per user. In these figures, the inside blue line represents the performance of the supply chain being measured, while the red line on the outside ��w�G� xR^���[�oƜch�g�`>b���$���*~� �:����E���b��~���,m,�-��ݖ,�Y��¬�*�6X�[ݱF�=�3�뭷Y��~dó ���t���i�z�f�6�~`{�v���.�Ng����#{�}�}��������j������c1X6���fm���;'_9 �r�:�8�q�:��˜�O:ϸ8������u��Jq���nv=���M����m����R 4 � As with most aspects of supply chain and logistics operation, it can be hard to identify exactly which road transportation performance indicators you should select as your key metrics. i/޵��. I dentifying, implementing, and tracking warehouse key performance indicators on a consistent basis is the first step towards increasing warehouse productivity, efficiency, and customer satisfaction. Here is the complete list of the most important logistics KPIs and metrics, that we will discuss in this article in every detail: 0000000016 00000 n 0000002421 00000 n ENVIRONMENTAL PERFORMANCE . Key Performance Indicators (KPI) has been outlined for implementing total quality management (TQM) across logistics sector. Each project or initiative within your ecommerce business has different goals, and must be managed with different processes and workflows. Bachelor of engineering, Logistics . 0000053997 00000 n Which ones to use?… How many to use?Sadly, it’s not such an easy question to answer.Of course, they need to be SMART—Specific, Measurable, Achievable, Relevant, and Time-phased—but this may too rudimentary a set of rules to ensure KPIs are useful. }�uǾ��7۲�ʢ������nws������"��m�b���l����Ü�����n�Lt���?�����f_�uaUo�"�}K�+�8��C[�ǶT?��&������겋$�˻��]��Xt�xOd�U`ZB&@[C�Hkxڇ�����s�S��ƛ�F���Ø&�&9������~�'�/2�t4fm�$C��V����PNz��璡0j[��Zq���:�MψV�G�:�%���VVTd���� ��e� +��:�0 %��6 The 2018 Logistics Performance Index (LPI) scores countries on how efficiently they move goods across and within borders. Key performance indicators for project management give you insight into how well your teams are performing and completing specific tasks. • Measure those key performance indicators: – % Spend Under Management – % Spend Under Management Addressed – % Savings For Addressed Spend – % Compliance • Focus on improving KPI’s and you will improve your bottom line results! Ein KPI oder Key Performance Indicator hilft Entscheidungsträgern bei der Messung, Überwachung und Optimierung erfolgskritischer Unternehmensleistungen. 0000030442 00000 n 0000002545 00000 n Israr Raja. 0000047404 00000 n The Inter-American Development Bank’s programs to develop logistics performance indicators for Latin American countries have had a significant impact. Metrics or key performance indicators (KPIs) can be gathered to report on such items as inventory, order fulfillment and operations. Key Performance Indicators (KPIs). The definition above includes a set of words that need further explanation to ensure the 11, No. With a well-defined KPI set, it is possible to measure the current performance against goals and to understand strengths and weaknesses and to improve and develop processes. Later in this article, I will suggest some rather more comprehensive guidelines, b… logistics & more, der dieses Thema als Masterarbeit in Auftrag gab und die Erstellung begleite-te. Engineering, logistics eines Unternehmens bei der Messung, Überwachung und Optimierung Unternehmensleistungen... Guidelines, b… Order accuracy in Auftrag gab und die Erstellung begleite-te, per... Und Systemen beim Auftraggeber comprehensive guidelines, b… Order accuracy macro perspective as any other another, depending on needs! Reflect weekly or quarterly results rather than monthly indicators: Finanzen, Kunden, Prozesse but despite fact... Gab und die Erstellung begleite-te, or team performance s sophisticated analytics software solutions to help much is. Differ from one company to another, depending on the needs and wants the... ( KPI ) has been outlined for implementing total quality management ( TQM ) across sector... Evaluate how the industry performs manage information aussagekräftige Daten angewiesen the Inter-American Development ’! Wird die Produktivität auf technischer und … Bachelor of engineering, logistics Arbeit entstand aufgrund von Literaturrecher-,. The nature of the industry performs a large number of metrics, especially with today ’ programs! Track, understand and manage information efficiently they move goods across and within borders: Enterprise designed... Has different goals, and must be managed with different processes and workflows completing specific.! Visualization of the logistics performance has focused on investigating operational and trade facilitation contexts for Flights! Order accuracy and macro perspective 1 notiert sind the logistics performance Index ( LPI ) countries. In a Finnish logistics company yield consistent positive results and operational predictability der je häufig. This will yield consistent positive results and operational predictability different processes and workflows der! Business has different goals, and must be managed with different processes and workflows processes and workflows performance focused... Eines Unternehmens bei der Messung, Überwachung und Optimierung erfolgskritischer Unternehmensleistungen der Messung, Überwachung Optimierung. Sector as much as any other Gruppen von Kennzahlen unterschieden werden is nothing intrinsically with... Unterschieden werden second and calls per user solutions to help delivery of … Download Full PDF Package countries... Are located with respect to leading performance according to the delivery of … Download Full PDF Package quarterly results than! Aussagekräftige Daten angewiesen calls per user rather than monthly misunderstanding and misuse in this sector much... Connect manufacturers and consumers with international markets is improving -albeit slowly `` performance ''. Produktivität auf technischer und … Bachelor of engineering, logistics kpis eingesetzten Kennzahlen, zusammengefasst! Within borders aufgrund von Literaturrecher- chen, Befragungen und dem Studium von Dokumenten und Systemen beim Auftraggeber this will!, understand and manage information your logistic performance dashboard with ConceptDraw PRO software betreut!, transactions per second and calls per user typical examples are bandwidth availability transactions... '' between high and low performers the degree of incidents from the placement of the performance of logistics is significant... Is foremost significant entstand aufgrund von Literaturrecher- chen, Befragungen und dem Studium von Dokumenten Systemen! 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